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Collections Specialist

New York, NY

At the direction of the Accounts Receivable & Collections Director, and  Manager, this individual will be responsible for:
  • Coordinating collections with clients to secure payments on a timely basis either by communicating with clients verbally or by written or electronic communication.
  • Coordinating with team on a group of assigned partners to discuss their receivables portfolio and discuss steps and action needed to resolve past due balances.
  • Assisting the team in researching, analyzing and resolving client deductions and un-applied credits.
  • Collaborating with Billing Department, across Operations Team and Finance Department regarding client deductions, cash receipts, collections and other projects.
  • Must have a minimum of 5 years’ experience as a Collections Specialist in the legal or professional service industry.
  • Previous experience at a law firm and interfacing with partners and clients is a plus.
  • Elite & E-Billing Systems experience are a plus.

Required Skills:
  • Bachelor’s degree required
  • Must have the capability to follow up on client accounts with minimal supervision.
  • Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy.
  • Ability to meet strict deadlines and interact well with co-workers.
  • Excellent interpersonal, communication and analytical skills.
  • Attention to detail.
  • Must be proficient in Word and Excel

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