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Applications Analyst

Stamford, CT



The responsibilities of this role are centered on Product Lifecycle Management (PLM) and our Custom business (custom embroidery and screen printing). Both of these business process areas service all channels of our business – Ecommerce, Retail and Wholesale.


You Will
  • Focus on addressing issues related to the operational use of Centric, including systems, data, and integration to downstream systems
  • Provide application support for over 200 users in Merchandising, Design, Planning, Custom Operations, and Production
  • Identify opportunities to automate manual processes
  • Work with subject matter experts (SME’s) to identify new solution opportunities
  • Manage Centric systems administration, including following up on Centric-related support tickets
  • Assist in the development and/or implementation of new technology solutions and enhancements to existing application platforms for improving custom business operations
  • Streamline processes for customer engagement and sales, artwork design & approval, order processing, fulfillment, and analytics
  • Work closely with business end users, internal IT staff and external IT partners to troubleshoot issues and deliver solutions


What you bring:
  • 2-3 years of experience in IT applications delivery and support
  • Experience working with business partners and programmers on technology solutions
  • Strong teamwork and collaboration skills
  • Experience working with third party vendors
  • Excellent interpersonal and communication skills
  • Retail Industry experience, a plus
  • SQL, and strong excel, a plus
  • Centric, Blue Cherry, JDA MMS or other large ERP systems, a plus
  • EDI, a plus


 

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