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Engineering Mangaer, Customer Studio (Remote)

US, Remote
 

About the Company
We’re a fast-growing, venture-backed SaaS company on a mission to empower every team across an organization to take action on their data. Hundreds of leading businesses trust our platform to personalize customer experiences and optimize business operations by activating data directly from their data warehouse.

We pioneered a composable approach to data activation—allowing companies to use their existing infrastructure for customer personalization and operational workflows. Most recently, we launched a groundbreaking AI Decisioning product that enables marketers to set goals and constraints, which AI agents then use to tailor 1:1 customer interactions—no engineering required.

We believe in moving fast, approaching challenges with a first-principles mindset, and leading with kindness. Our team is globally distributed, and we’re backed by top-tier investors with a recent valuation of over $1B.

About the Role
We’re hiring a Senior Engineering Manager to lead our no-code data activation suite, a key product line now accounting for over half our revenue. You’ll guide a high-performing engineering team working at the intersection of data infrastructure, real-time systems, and AI-driven personalization. This is a high-impact role with a clear path for growth.

 

What You’ll Do

  • Drive Product Development: Own roadmap execution, uphold engineering excellence, and make pragmatic decisions to ship fast and with confidence.
  • Accelerate Velocity: Leverage technical and leadership skills to continuously improve team speed and effectiveness.
  • Scale the Team: Lead recruiting efforts—from identifying needs to closing top-tier talent.
  • Elevate Reliability: Improve system stability, prevent incidents, and foster a proactive quality culture.
  • Develop Talent: Mentor engineers and ensure team engagement, growth, and impact.

Technical Areas You’ll Influence

  • Warehouse Performance: Optimize complex queries and push the boundaries of interactivity and speed.
  • Audience Segmentation & Experimentation: Build intuitive ways for users to segment, test, and track data performance.
  • Real-time Syncing: Enable faster, event-driven syncing pipelines aligned with CDC and real-time architectures.
  • Generative AI Workflows: Integrate AI into user flows to streamline actions and unlock new capabilities.

What We’re Looking For
We value impact, curiosity, and ownership over years of experience. If you’re a thoughtful engineering leader who can balance technical depth with team growth and execution, we’d love to meet you.

Compensation
$220,000 – $300,000 USD annually, location-independent. We’re remote-first, with flexibility built into our culture.
 

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