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Product Manager (Fulltime | Remote)

US, Remote

As a Product Manager, you will be at the forefront of our encrypted file transfer platform, driving the development and execution of product strategies. This role demands a blend of technical expertise and customer-centric focus to deliver secure, reliable, and intuitive solutions to our global base of enterprise users.



  • Product Strategy Development: Define and articulate the vision and strategy for the SendSafely platform and suite of encrypted data transfer solutions. Collaborate with senior company leadership to align the product roadmap with overall business goals and strategic objectives.
  • Market Analysis: Conduct thorough market research to identify customer needs, industry trends, and competitive landscape. Leverage insights to optimize product offerings and explore new market opportunities.
  • Feature Specification: Collaborate with engineering, design, and operations teams to create detailed product requirements and specifications. Ensure product features align with customer demands and compliance standards.
  • Product Lifecycle Management: Manage the entire product lifecycle from concept through launch and beyond. Monitor product performance and iterate based on feedback and analytics.
  • UI/UX Design Guidance and Collaboration: Drive the conceptualization and creation of intuitive user interfaces by providing wireframes and mockups for new screens within the SendSafely platform. Work collaboratively with the development and QA teams to refine the user experience as screens are developed and tested, ensuring that new features meet our high usability standards before they are released to customers.
  • Stakeholder Collaboration: Serve as the primary interface between customers, business stakeholders, and technical teams. Facilitate communication and project alignment across all departments.
  • Development Coordination: Meet regularly with the development team to track the status of ongoing development items and sprint status. Ensure alignment on project timelines and priorities, facilitating effective communication and timely resolutions of any issues that arise.
  • Marketing and Training Support: Assist in the development of marketing and training materials, ensuring that they accurately reflect the product's features and benefits. Collaborate with marketing and customer education teams to create compelling content that enhances user understanding and engagement.
  • Performance Metrics: Define success metrics and key performance indicators for the product. Analyze data to evaluate product effectiveness and identify areas for improvement.
  • Compliance and Security: Work with our Director of Security to make sure the product complies with relevant laws and regulations regarding data security and privacy, and prioritize the implementation of product security features and evolving encryption methods/standards.



  • Bachelor's degree in Computer Science, Business, or a related field. Master’s degree preferred.
  • Proven experience as a Product Manager in a tech company, with a strong preference for backgrounds in cybersecurity or SaaS platforms.
  • Excellent understanding of software development processes and agile methodologies.
  • Strong analytical skills and the ability to make data-driven decisions.
  • Exceptional communication and interpersonal skills, with an ability to engage effectively with technical and non-technical stakeholders.
  • Working knowledge of Javascript and HTML/CSS. Knowledge of Java/J2EE is a plus.
  • Deep knowledge of encryption technologies and application security concepts is a plus.


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