Seeking an innovative and results-driven Knowledge Manager to lead the development, implementation, and optimization of knowledge resources and systems across the firm. This individual will play a pivotal role in ensuring our attorneys, paralegals, and staff have access to the tools and information they need to deliver exceptional client service. The ideal candidate will bring a strategic mindset, technological expertise, and a passion for fostering a culture of knowledge sharing.

This is an exciting opportunity for a forward-thinking professional to join a dynamic team and make a meaningful impact on the firm’s ability to leverage knowledge as a competitive advantage.

Job Description:

• Knowledge Strategy Development:
  • Design and execute a firm-wide knowledge management strategy aligned with practice group needs and client service goals.
  • Identify opportunities to enhance knowledge workflows, systems, and resources.
• Content Management:
  • Oversee the organization, curation, and updating of high-value resources, including precedents, templates, and research materials.
  • Ensure all knowledge content is accurate, accessible, and aligned with legal industry best practices.
• Technology and Systems:
  • Manage the implementation and maintenance of knowledge management platforms (e.g., iManage, SharePoint).
  • Collaborate with IT to integrate KM tools with other firm systems and ensure seamless workflows.
• User Adoption and Training:
  • Develop and deliver training programs to drive the adoption of KM tools and processes across the firm.
  • Provide ongoing support and resources to ensure users can maximize the value of KM initiatives.
• Collaboration and Engagement:
  • Partner with practice groups, business development, and other departments to identify and address knowledge needs.
  • Serve as the primary point of contact for knowledge-related inquiries and projects.
• Innovation and Future-Proofing:
  • Explore and implement emerging technologies, such as AI/ML tools, to streamline knowledge processes and enhance efficiency.
  • Stay informed of legal and KM industry trends to ensure the firm remains a leader in leveraging knowledge effectively.
• Metrics and Reporting:
  • Track usage and engagement with KM tools and resources, providing regular updates and actionable insights to leadership.
  • Evaluate the ROI of KM initiatives and recommend enhancements based on data-driven analysis.

Desired Skills and Qualifications:

• Strong understanding of knowledge management principles and their application in the legal industry.
• Familiarity with KM platforms and tools, such as iManage, SharePoint, or other document management systems.
• Excellent project management skills with the ability to lead cross-functional teams.
• Exceptional communication and interpersonal skills, with a focus on stakeholder engagement.
• Strategic thinker with a proactive approach to identifying and solving challenges.
• Ability to analyze data and use metrics to inform decision-making and demonstrate impact.

Reporting to the Director of Knowledge Management, the qualified candidate will have a minimum of 5 years of experience in knowledge management, legal technology, or a related field. Experience in a law firm or professional services environment is highly desirable. Proven track record of implementing KM systems and driving user adoption and familiarity with legal processes and law firm operations is a strong plus. Bachelor’s degree required; advanced degree or JD preferred.

 

The anticipated range for this position is:

$126,000 - $189,000