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Business Continuity Manager

New York, NY

The Business Continuity Manager will work in conjunction with Information Security personnel to ensure the Firm has a comprehensive business continuity plans and disaster recovery procedures in place. The Business Continuity Manger will also work with other functional departments, business units within the Firm and frequently interact with third party vendors to ensure they have BCP plans in place within the contracts as well as perform annual audit of the plans.

  • The primary goal of the Business Continuity Manager is to help the Firm manage the risk exposure from events that could lead to a disruption. This includes supporting all business plan activities that are necessary to enable to Firm to manage a crisis event as well as meet compliance requirements and client requirements related to BCP planning.
  • The Business Continuity Manager will identify, document, and test the Firm’s business requirements against the Firm’s current infrastructure to identify recovery strategies and gaps and assist with the development of tools and instructional guides.
  • Identifying, analyzing, reporting on, and ultimately mitigating risks that are introduced by disruption scenarios.
  • Developing, maintaining, and testing the Firm’s business continuity program.
  • Ensuring compliance with internal policies, standards, and procedures, compliance with client requirements, and compliance with various laws and regulations.
  • Championing controls and processes related to business continuity, and finding ways to mature the existing BCP program.
  • Having experience and working knowledge of BCP frameworks (such as ISO 22301:2019 Security and resilience - Business continuity management systems – Requirements) and acting as the subject matter expert for business continuity management.
  • Supporting and assisting in the development of BCP planning documentation and goals. Designing and outlining the goals, objectives, and scope of the Business Continuity Program.
  • Liaising and working collaboratively with contacts at each of the offices (BCP Coordinators) to come up with a recurring testing schedule and developing effective working relationships and documenting and organizing BCP tests and BCP plans.
  • Liaising with key infrastructure teams to identify gaps, set recovery time objectives and convey business needs and expectations.
  • Working with business leaders on identifying critical business functions and needs.
  • Staying current on changes at the Firm (for example, upcoming move to a new office means that documentation needs to be updated and testing needs to be conducted).
  • Participating in external business continuity management organizations and keeping abreast of industry best practices and trends.
  • Reporting progress to the Director of Information Security and working with the Crisis Management Team to ensure contact information is up to date, plans are in place, and periodically testing out the emergency notification system.
  • Supporting the Director of Information Security in aligning all BCP planning, initiatives and goals with Organizational goals and Infrastructure capabilities.
  • Identifying improvement opportunities and making recommendations for solutions to improve the posture.
  • Designing and facilitating tests and other kinds of exercises, and documenting the results.

  • Bachelor’s degree with minimum of 4 years of administrative experience, 10 years overall experience.
  • In-depth understanding of business continuity management and governance frameworks, strong knowledge of business continuity best practices and protocols, operational risk management, and in-depth knowledge and expertise of the Firm’s operations, including IT practices.
  • A strong understanding of operational risk and resilience, business process improvement methodologies as well as risk related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.).
  • Business continuity frameworks such as BS-25999 or ISO 22301 and the perspective of different disruption scenarios (e.g. “Loss of a Primary Work Site” or “Loss of Network Connectivity” or “Reduction of Workforce” or “Loss of a Key Supplier.”
  • Information Security and Risk Management.
  • Understanding of laws and regulations such as GDPR, CCPA, and others.
  • Certifications are required: ISO 22301 Certified Business Continuity Manager (CBCM) or the Certified Disaster Recovery Engineer (C/DRE) or others such as: (BCI, PMI, CCSA, CISA, CA, CCSP, ISC, ITIL, etc.).
  • Organizational skills and aptitude in order to accurately track and manage multiple concurrent workstreams.
  • Excellent communication skills, especially related to facilitation, documentation and reporting, are very important, and attention to detail is paramount: Accuracy, Consistency, and Completeness is necessary.
  • Solid knowledge of IT and Operations Audit methodology.
  • Self-motivated and independent, with excellent team skills, both as a leader and as a team player.
  • Ability to remain calm under stress and ability to prioritize workload and meet deadlines.
  • The Business Continuity Manager must have the ability to work nights and weekends during a crisis event as well as while testing the plans with various offices in their local time zones.


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