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Sales Engineers (fulltime | remote | multiple openings)

McLean, Virginia



Senior Sales Engineers at are involved in all stages of the customer’s development lifecycle. We are looking for a highly-talented and technical senior member of the team to effectively connect with customers through various communication to showcase how the product can be their solution. We value great listeners who can understand a customer’s challenge in detail and then provide structured advice on how to overcome their problem with our technology.

Senior Sales Engineer must be trustworthy. Our entire brand is based on trust, and our responsibility starts with living up to the trust our customers have in us as their partner. The digital identity market is rapidly evolving. You must have the technical ability to understand product architecture and capabilities, as well as the business insight to apply your technical expertise to the problem. We give something precious back to users: their time. Our Senior Sales Engineer makes a positive impact on people’s lives by helping them effectively access services online in a secure and trusted way. 


Responsibilities
  • Effectively act as the technical team lead
  • Support the sales team in helping customers understand what they can achieve with the solution
  • Understand customer requirements and communicate the business value of solving technology problems using cloud technology
  • Write accurate and compelling RFP content tied to technical deliverables
  • Execute the delivery of POCs for customers that have more complex use cases and collaborate with other engineering teams as needed
  • Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
  • Prepare demos and proof of concepts to demonstrate various use cases for Platform
  • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales


Qualifications
  • At least 7 years of sales engineering experience, including pre and post sales
  • Experience with at least one standard network security protocol (e.g. OAuth 2.0, SAML 2.0, OpenID Connect) 
  • Background in one or more of the following areas: Identity and Access Management platforms, Identity Verification web development (JavaScript, HTML, frontend frameworks), mobile development (iOS, Android), backend development (Java, C#, Node.js, Python, PHP, Ruby)
  • Understanding of basic security features within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF, etc)
  • Strong written and verbal communication skills
  • Skilled in crafting presentations suited to customer needs 
  • Passionate about serving the customer
  • Able to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard
  • Confident dispensing knowledge to senior stakeholders
  • Willing to travel approximately two to three days per month
  • Bachelor's degree in Engineering, Computer Science, MIS or similar preferred


 

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